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The Number One Thing That Drives Meeting Planners Mad!


Tuesday, April 7, 2015
"Waiting on Others to Make Decisions" has been voted as the #1 maddening aspect of meeting planner's jobs

Over the past several weeks, DMAI’s empowerMINT team has been running a March “Meeting Planning Madness” Tournament, giving meeting planners the opportunity to vote on what aspects of their job drive them absolutely mad. 

After over 400 meeting planners casted over 3,000 votes, we now have insight into what the #1 maddening element of meeting planning is. With over 63% of the vote in the Final Round, “Waiting on Others to Make Decisions” won in a land slide over the runner up “Stakeholders Who Think They’re Planners”.

“Honestly, I was a little surprised by the outcome of our tournament and it has given me a new appreciation and insight in to planners’ challenges,” said Managing Director of DMAI’s empowerMINT initiative Christine “Shimo” Shimasaki. “I can’t think of anything more frustrating and anxiety-ridden than being responsible for a project with a deadline date and not having complete control. Delays in decisions create pressure on the numerous tasks and other decisions that must be made in a timely manner.”

The results of this “tournament” give great insight into the causes of stress for meeting professionals, which is valuable information for destination marketing organizations, hotels and venues. Event coordinator was ranked as one of the Top 10 Most Stressful Jobs of 2015 by CareerCast. Understanding the causes of this stress is critical for organizations and companies to have a better working relationship with meeting professionals. 

A group of meeting planners helped DMAI determine the list of “Not-So-Sweet-Sixteen” things that drive meeting planners mad. Voting took place from March 16th to April 3rd to coincide with the NCAA Men’s Basketball Tournament, and the Final Round of voting was held April 1-3. 

The tournament was sponsored by Visit Indy, the destination holding the NCAA Men’s Basketball Final Four, and the Greater Houston Convention and Visitors Bureau (GHCVB), one of the cities hosting Elite Eight games.

The full list of “Not-So-Sweet-Sixteen” things that drive meeting planners mad can be found below.

  1. Being Called a Party Planner
  2. Stakeholders Who Thing They’re “Planners”
  3. Extensive Travel Demands
  4. Not Getting Paid Enough
  5. Emails and More Emails
  6. Uninformed Salespeople
  7. Cold Calls
  8. Seller’s Market
  9. Hotel Walking My VIPs
  10. Now Who’s My Contact?
  11. Meeting Room Changes
  12. Surprises, Surprises, Surprises
  13. Inadequate Response to My RFP
  14. Champagne Taste on a Beer Budget
  15. Enough Space For My Ugly Baby Meeting
  16. Waiting For Others to Make Decisions