100 Years of Advancing Destinations

Do destination areas welcome tourists and guests with hospitality or hostility?

Thursday, November 6, 2014

There can be cracks in the destination experience veneer – poor quality food, beverage and accommodations, as well as surly, uninformed employees. Reputations can be made or dismantled in a flash, thanks to the internet and those consumer reviews.

Link: 
http://multibriefs.com/ViewLink.php?i=545bc130c635c