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Gain Customer Insight and Engagement with DMAI Sessions at Destinations Showcase

Author: Joy Lin
Posted: March 17, 2015
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DMAI's empowerMINT team is on the road year round participating face to face at some of the foremost education conferences for meeting professionals.

Two of them are making their way to Destinations Showcase next week, and you don't want to miss the opportunity to gain customer insight, as well as engage with meeting planners in the room. Check them out below:

Navigating the Sellers Market with a Well-Constructed RFP

Wednesday, March 25, 2015: 9:30 - 10:30 AM
Wednesday, March 25, 2015: 10:45 - 11:45 AM

In 2014 the hotel industry set record breaking number of guest rooms sold and the new hotel supply will not outpace demand in the foreseeable future. Planners looking to obtain competitive responses to their RFP need to begin with a well-constructed RFP, relevant to the destinations under consideration.  Planners need to be much more knowledgeable about how hotels sales team are evaluating your meeting and how this has changed.

Key Takeaways:

  1. Explore research findings on the industry. 
  2. Discover the most important factors hoteliers are evaluating.
  3. Identify sections of the RFP that need the most attention.
  4. Gain a better understanding how DMOs help with reconstructing your RFP for their destination.

Speakers: Darren Kingi, Senior Vice President of Sales, Visit Indy; Bob Gilbert, President & CEO, HSMAI; Mary Patton, Director, Groups & Meetings, Americas Sales, IHG

Facilitator: Terri Roberts, empowerMINT.com, DMAI

Why you need to be there:

Take this as an opportunity to engage with planners on their RFP. Be at the tables as a representative of your destination, helping planners tailor their documents to be truly successful in front of your hotel community.

Event Industry Opportunities & Challenges: A Meetings Planner Forum

Wednesday, March 25, 2015: 10:45 - 11:45 AM

Some of the best education can be derived directly from another planner. Explore how your peers handle various situations, such as attrition clauses, new technologies, education programming ideas, food & beverage minimums, and much much more. Bring your list of questions and concerns and tap into the vast experience and knowledge of other planners in the room.

Key Takeaway:

Learn about the greatest opportunities and challenges facing planners today Exchange new ideas, solutions and practices Network with your fellow meeting planners

Facilitator: Christine Shimasaki, CDME, CMP, Managing Director empowerMINT.com & Event Impact Calculator, DMAI

Why you need to be there:

Curious to see how planners engage and learn from each other? Be a keen and observant fly on the wall in this special session dedicated to understanding what planners are challenged with and what solutions they seek from each other, and let that inspire how you solve your customers' problems.